SNAP 2022 Actual Question Papers with Solutions, Slot-wise – Page 11
All 60 questions of SNAP 2022. Tap Show answer, or open the detailed solution (free login). Page 11 of 12.
In a graded group project at your B-school, one teammate - also your close friend - skipped most meetings and contributed very little because of a part-time job he never mentioned to the group. Each member must now fill a confidential peer-evaluation form that affects individual grades. Two teammates want to give him zero. What is the most appropriate thing for you to do?
- Rate him the same as everyone else, since the group submitted one project and friendship matters.
- Give him zero as the others suggest, since the form is confidential and he let the team down.
- Rate his actual contribution honestly, and tell him before submitting.
- Leave his rating blank and tell the faculty about his part-time job separately instead.
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Answer: C. Rate his actual contribution honestly, and tell him before submitting.
You are a warehouse manager. The automatic rating system has put a pregnant picker on a performance plan because her picking speed dropped. The system has no rule for such cases, and head office says managers must not override it. What should you do?
- Override the plan for her and petition head office to change the rating rules for such cases.
- Move her immediately to unpaid leave until her delivery protecting her from automated system penalties.
- Override the performance plan for her locally without raising the gap in the rules to head office.
- Leave the plan active since you cannot violate head office instructions regarding the automated system.
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Answer: A. Override the plan for her and petition head office to change the rating rules for such cases.
You work at a bank branch. An elderly customer complains that a colleague sold her a high-premium insurance-linked plan when she had asked only for a fixed deposit; she does not read English well and signed where she was told to. The colleague says she 'agreed verbally' and asks you not to escalate because targets are tight this quarter. What should you do?
- Log her complaint in the grievance system and help her use the free-look option.
- Ask the colleague to explain the plan to her again, so she becomes comfortable with it.
- Advise her privately to go straight to the RBI Ombudsman, without recording anything at the branch.
- Wait to see whether she comes back, since she did sign the proposal form.
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Answer: A. Log her complaint in the grievance system and help her use the free-look option.
You are the procurement lead at a plant. After a line leak, the ops head tells you to blame the supplier in the incident report. You chose a cheaper gasket that met the spec on paper, and the failure analysis is still pending. The plant head reads the report tomorrow. What should you do?
- Submit the report leaving out the supplier's name and your gasket choice until the analysis is completed.
- Resign from the plant immediately to avoid taking the blame for an operational leak you did not cause.
- State you chose a spec-compliant cheaper gasket, analysis is pending, and avoid unsupported blame in the report.
- Blame the supplier in the report as instructed by the operations head to close the incident quickly.
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Answer: C. State you chose a spec-compliant cheaper gasket, analysis is pending, and avoid unsupported blame in the report.
During a slowdown a company must cut costs. One option is to lay off 150 of its 2,000 employees; the other is a 7% pay cut for everyone for a year. The HR head backs the pay cut, saying that, counted across all 2,000 employees, it causes less hardship than the layoffs would. Which ethical framework is she applying?
- Deontology - it honours the duty to keep promises to staff
- Utilitarianism - it judges options by their overall consequences
- Virtue ethics - it reflects the character of a caring leader
- Ethics of care - it protects the most vulnerable workers
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Answer: B. Utilitarianism - it judges options by their overall consequences